COACHING IN THE WORKPLACE - 3 WAYS TO DEVELOP SERVICE-ORIENTED EMPLOYEES


If TNS Diamonds want to develop a service-oriented employee, there are some key traits that you should look for in them. Employees with a service orientation seek out challenges, are open to feedback and learning, and are open to challenge. Employees who feel heard and respected by managers are more likely to strive to do their best. Here are some ways to develop the best employees in your company. These are the qualities of an excellent coach. Coaching in the workplace can help you develop such employees.
Employees with a service orientation are curious

The concept of positive regard is often used to promote diversity and inclusivity. It also helps avoid prejudices and stereotypes. People who feel that they are respected and appreciated tend to flourish. Moreover, employees with this mindset are highly engaged and involved in their jobs. The key to boosting meaningfulness is encouraging the curious mindset of employees. Here are three approaches to ignite the curious mindset in employees and managers. The methods mentioned should be combined with existing strategies and should be tried at work.
They are open to learning

The seventy percent, twenty percent, and ten percent models for on-the-job learning are not completely aligned, but coaching in the workplace adds an important element of support for on-the-job learning. In-Learning Solutions published the 2017 Workplace Learning Report, which surveyed 500 L&D professionals and found that talent development was the top agenda item and the greatest need among them. This report highlights key skills that managers should have in order to be effective coaches.
They are open to feedback

The best way to give effective feedback is to get to know each employee. Use the Would You Rather game to encourage socialization and collaboration among employees. Hold regular staff meetings and group employees into teams. The more time they spend together, the better their teamwork will be. Then set a deadline and evaluate how the plan is working. This way, you can adjust if necessary. Afterward, it will be easier to provide constructive feedback.
They are more productive

According to a recent survey, 76% of employees find coaching to be beneficial, especially when making a career change. This approach is also beneficial for employees when adjusting to new technologies and ways of working. Additionally, TNS Diamonds have staff from five different generations, including millennials. Sixty-four percent of respondents say that coaching can help them work with people from different generations. However, the key to coaching is to make sure that employees feel heard and respected.
They are more engaged

Research from Gallup suggests that employees are more engaged when leaders focus on developing their people. The best performers reject command-and-control management. TNS Diamonds crave development and purpose. In other words, they want a coach, not a boss. Seven out of 10 leaders view development as a primary task. This is not surprising because the best performers are looking for exceptional managers, who can catalyze outstanding performance and engagement through conversation.
They are more loyal

According to the Gallup study, "The State of the American Workplace," 51% of employees are actively searching for new jobs or watching for new job openings. Only one-third of employees are engaged in their current job. And only 20% of employees say they are motivated to do exceptional work. Clearly, organizations are not providing their employees with compelling reasons to remain loyal. So, what can organizations do to make employees feel more loyal?

Created: 08/07/2022 16:42:08
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