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| Section | Objectives |
|---|---|
| Automation and Integration | - Flow automation for education processes - Integration with external education systems |
| Experience Cloud for Education | - Engagement and communication strategies - Student and alumni portals |
| Student Lifecycle Management | - Enrollment and student success tracking - Recruitment and admissions processes |
| Education Cloud Fundamentals | - Core concepts of Salesforce Education Cloud - Higher Education and K-12 data models overview |
| Reporting and Analytics | - Education KPIs and insights - Standard reports and dashboards |
| Data Management and Security | - Security model and access control - Education data architecture and relationships |
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NEW QUESTION # 205
A customer wants to learnmore about Salesforce.org solutions built by the community.
What are two resources a consultant can recommend?
Choose 2 answers.
Answer: A,C
Explanation:
The Power of Us Hub Group: CumulusCI (CCI) and the Power of Us Hub Group: Open Source Commons & Community Sprints are two resources thatthe consultant can recommend to learn more about Salesforce.org solutions built by the community. CumulusCI is a tool that helps developers build, test, and deploy Salesforce.
org solutions using a standardized process. Open Source Commons & Community Sprints are events where community members collaborate on building and improving Salesforce.org solutions. Product Documentation: Is a Pro Bono Project the Right Fit and Product Documentation: Get Started with Open Source Commons are not resources that teach about Salesforce.org solutions built by the community, but rather resources that help customers decide whether to apply for a pro bono project or join the Open Source Commons program. References:
https://powerofus.force.com/s/group/0F980000000CjQOCA0/cumulusci-cci
https://powerofus.force.com/s/group/0F980000000CjQSCA0/open-source-commons-community-sprints
NEW QUESTION # 206
How should a consultant document risk for a customer in an Education
Cloud implementation?
Answer: C
Explanation:
The consultant should document risk for a customer in an Education Cloud implementation by maintaining a project health dashboard. A project health dashboard is a tool that provides a visual representation of the status and progress of a project, such as key milestones, deliverables, issues, or risks. A project health dashboard can help the consultant document risk for a customer in an Education Cloud implementation by identifying and tracking potential threats or challenges that may affect the project scope, timeline, budget, or quality, and providing mitigation strategies or contingency plans. Configuring an Early Alert, recommending a Center of Excellence, or sharing Salesforce resources with the customer are not ways to document risk for a customer in an Education Cloud implementation. Reference:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/project-management-basics/project-management-basics-monitor
NEW QUESTION # 207
A university to use Salesforce for its recruitment and admissions process and needs tointegrate it with the Student Information System (SIS).
Which step should the consultant take initially?
Answer: C
Explanation:
The first step that the consultantshould take when integrating Salesforce with the Student Information System (SIS) is to identify the integration layers, which are the components that define how data is exchanged between the systems, such as the data model, the data format, the data transport, and the data security. This will help the consultant understand the scope and complexity of the integration project and choose the appropriate tools and methods. Disabling Trigger Handler records and using the Data Import Wizard are steps that can betaken later in the project execution or testing phase, not initially. References:
https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-integrations
https://help.salesforce.com/s/articleView?id=sf.data_loader_disable_triggers_workflow.htm & type=5
https://help.salesforce.com/s/articleView?id=sf.data_importer.htm & type=5
NEW QUESTION # 208
A university is implementing a student community and rolling it out to 20,000 students. The IT manager is concerned about the large increase in users accessing the system at any one time.
Which step should the consultant recommend?
Answer: C
Explanation:
Explanation
The step that the consultant should recommend to the IT manager who is concerned about the large increase in users accessing the student community at any one time is B. Develop a Performance Testing Strategy1. This is because a performance testing strategy can help the IT manager to plan, execute, and analyze tests that measure the system's performance, scalability, reliability, and availability under various user loads and scenarios. A performance testing strategy can also help the IT manager to identify and resolve any performance issues or bottlenecks before the student community goes live, and to ensure that the system meets the expected service level agreements and user satisfaction2.
A: Use a third-party testing automation tool and C. Log a case with Salesforce Support to increase limits are not valid steps for this scenario. Using a third-party testing automation tool may be a part of the performance testing strategy, but it is not a step by itself. The IT manager needs to define the objectives, scope, approach, tools, and metrics of the performance testing strategy before choosing and using a testing automation tool2.
Logging a case with Salesforce Support to increase limits may be a possible action that the IT manager can take after conducting the performance testing and analyzing the results, but it is not a step that the consultant should recommend before the testing. The IT manager needs to determine the current and expected system capacity, throughput, response time, and resource utilization before requesting any limit increases from Salesforce Support3.
NEW QUESTION # 209
A university ' s strategic goal is to improve its MBA program rankings. A data point that influences the MBA program ranking is acceptance percentage. The school has asked a consultant to help it reach the goal, and increase prospective student engagement across multiple channels.
What should the consultant recommend?
Answer: A
Explanation:
The consultant should recommendimplementing Marketing Cloud to manage recruitment campaigns, because this can help the university reach its goal of improving its MBA program rankings and increasing prospective student engagement across multiple channels. Marketing Cloud allows the university to create personalized and targeted email, social media, mobile, and web campaigns for prospective students. Marketing Cloud also provides analytics and insights that can help the university optimize its campaigns and measure its acceptance percentage. Leveraging Advisor Link, using Education Cloud, and implementing Pardot Lead Scoring are not solutions that can help the university reach its goal. References:
https://www.salesforce.com/products/marketing-cloud/overview/
https://www.salesforce.org/education/education-cloud-for-recruitment-and-admissions/
NEW QUESTION # 210
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