A Palo Alto Engineer provides support, evaluation, and research into the deployed Palo Alto Networks equipment’s processes and problems. The technician will assume responsibility as the subject matter expert (SME) of the Palo Alto Networks products, such as firewalls, IPS/IDS, and VPN, among others.
The engineer is responsible for deploying, designing, configuring, maintaining, and fixing most of the network security implementations of Palo Alto Networks. This individual must be ready to work flexible hours and be able to lift equipment of up to 60 lbs, besides moving, racking and installing them.
Engineers need to be excellent communicators (written and verbal) and team players. They prioritize, adhere to timelines, and manage projects. Engineers must be ready to work flexible hours and need to adjust to changing environments. They must have adept customer-service skills.