Tecovas' direct-to-consumer model enables them to avoid retail markups and make high-quality western boots more readily available and also collect more honest feedback from consumers regarding what they are looking for in shoes.
From classic dress boots like the Doc to the more popular Earl roper, and Dean zip models, Tecovas offers a unique collection of men's cowboy boots made of high-end leathers.
In spite of a challenging 2020, where many retailers abandoned their plans for expansion, Tecovas managed to thrive and double its number of locations. Hedrick attributes this success to the focus of his team on customer service. This is something traditional craftsmanship, rich materials and classic style help Tecovas succeed! Additionally, Hedrick is mindful in regards to investments, opting for in-person events for testing new products as a means of engaging customers and driving sales.
Following nine years selling its boots directly to consumers, Tecovas is expanding into wholesale. Working with specialty and premium chains that sell Western footwear, including Lebo's located in Charlotte as well as Texas Boot Company near Austin the boots maker is planning to offer its products direct to customers through retail outlets all over the nation.
Through empowering their partners with the ability to visually merchandise Tecovas products as it would be in the store, Tecovas can better manage the experience of customers and improve their image. Furthermore, the brand can reduce costs through ShipperHQ which helps them save on delivery costs through validating addresses. All of which aids Tecovas increase order accuracy, improve fulfillment process performance and provide the experience it promises its customers.
Tecovas uses their leased properties to design unique store environments that exude Texas-sized hospitality like inviting guests to their premises with the scent of leather, offering lounge experiences and serving drinks at no cost. Oracle NetSuite helps Tecovas manage and streamline the customer base and the business processes.
Tecovas was founded in 2015 and quickly realized the brand's potential to be successful thanks to timeless designs, top-quality materials and a wide product lineup. But their online checkout had certain issues, for example, not showing true delivery dates caused confusion among customers. To fix this issue, ShipperHQ provided them with the solution by showing customers when their packages are expected to be delivered.
The company produces their boots at Leon, Mexico - an historical region that is known for its skilled bootmaking - working alongside skilled artisans who preserve Western tradition of footwear using top high-end leathers and materials directly from the bootmakers' tanneries. Making use of time-tested construction techniques such as angled heels or hand-corded shafts.
Tecovas' business model is direct-to-consumer which allows them to cut out the middleman and pass savings directly onto customers. They do this by making products in-house and then selling directly on the internet. This strategy has allowed them to compete with traditional retail giants without sacrificing quality. They also have the advantage of matching competitor boots without compromising quality. They also offer a variety of styles and sizes so there's something for all types of feet!
Similar to the tough Stockton boot offers work-boot durability while retaining an authentic Western design. Its 1-" Vibram wedge outsole, hand-corded shafts and lemonwood pegs make it tough enough for harsh environments, while 360deg Goodyear welt, weatherproof seams, and dual footbeds guarantee comfort during use.
Tecovas' mens styles combine modern sexiness with Western influences, while their women's offerings are unashamedly feminine in both design and material. A stylish side zip makes getting them off and on easier, while slim profile and elastic gores are a great match with skinny jeans or tailored suits for an effortlessly feminine look.
Tecovas dedication to providing their customers with only the highest quality cowboy boots is admirable; however, equally important is their determination to provide a pleasant online experience for customers. That is why they use ShipperHQ's Address Validation tool to streamline fulfillment processes and give customers realistic times for delivery at the time of checkout. This helps save time and effort as well as avoiding the cost of last mile delivery that could affect their bottom revenue.