We are sorry for the experience you had. Would you mind sharing some more information for a better understanding:
- Is the file Stored locally on your computer or is it on a shared network?
-Are you getting any error message/code? Could you please share the screenshot of the same.
- Are you able to print from any other application (MS Word or Excel)?
-What is the version of the Adobe Acrobat Reader DC? To check the version of the application use the link https://helpx.adobe.com/acrobat/kb/identify-product-version.html
Also, check for any missing update and try updating the application to the latest version 19.21.20049 released on 24th Oct 2019. For more details please use the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html
Also, please try the troubleshooting steps provided in the link https://helpx.adobe.com/in/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html and check for any updates for printer drivers and firmware.
Let us know if that helps.